Contact information

Last Updated: November 3, 2026

Welcome to Livmora Customer Support.

At Livmora, we are committed to providing a helpful, professional, and convenient shopping experience.

Whether you have questions about our products, need assistance with an existing order, or would like information about shipping and returns, our team is here to help.

1. Business Information

Business Name: Livmora

Website: https://livmora.shop

Established: 2023

Business Category: Home & Living, Kitchen Mats, Floor Rugs, and Home Essentials

Business Address:

2750 Sigmon Dairy Rd
Newton, NC 28658-8607
United States

2. Customer Support Email

support@livmora.shop

Our email support channel is available for inquiries related to:

  • Product information and specifications.

  • Product sizes, colors, and available designs.

  • Order confirmations and purchase details.

  • Shipping and tracking information.

  • Returns, refunds, and exchanges.

  • Damaged, defective, or incorrect items.

  • General customer service questions.

  • Website and checkout assistance.

To help us assist you efficiently, please include your order number when contacting us about an existing purchase.

3. Telephone Contact

+1 315-778-1900

Customers may contact us by telephone for general support and order-related inquiries.

If telephone assistance is unavailable when you call, please email us with the details of your request.

4. Mailing Address

Livmora
2750 Sigmon Dairy Rd
Newton, NC 28658-8607
United States

Important: This is our listed business contact address. Please do not send product returns to this address without receiving return authorization and instructions from our customer support team.

5. Product Questions

If you need assistance choosing the right product, our team can help with information about:

  • Kitchen mat materials and textures.

  • Available sizes and dimensions.

  • Product colors and patterns.

  • Cleaning and care recommendations.

  • Product features and intended uses.

We encourage customers to review the information provided on each product page before placing an order.

6. Order Assistance

For questions about an existing order, please provide:

  • Your full name.

  • Your order number.

  • The email address used during checkout.

  • A brief description of your inquiry.

This information helps our team identify your order and provide more accurate assistance.

7. Shipping and Delivery Support

Livmora offers free worldwide standard shipping with an estimated delivery timeframe of 7–10 days.

If you need assistance with tracking, delivery updates, or shipping-related concerns, please contact our customer support team.

For more information, refer to our Shipping Policy.

8. Returns and Refunds

We offer a 30-day free return and refund policy for eligible purchases.

If you would like to request a return, exchange, or refund, email support@livmora.shop within 30 days of receiving your order.

Our team will provide instructions and help you complete the process.

Please refer to our Return and Refund Policy for full details.

9. Feedback and Suggestions

We welcome customer feedback and suggestions.

Your experiences help us better understand customer needs and improve our products, website, and services.

If you would like to share feedback, please contact us at support@livmora.shop.

10. Privacy and Security Inquiries

If you have questions about how your personal information is collected, used, or protected, please contact us by email.

For security reasons, please do not send passwords, full payment card numbers, or other highly sensitive information through email.

Additional information about data handling is available in our Privacy Policy.

11. Our Commitment

At Livmora, we believe that thoughtful customer service is just as important as thoughtful home essentials.

We strive to communicate clearly, address concerns fairly, and make every shopping experience as smooth and comfortable as possible.

Thank you for choosing Livmora.

Livmora — Elevate Your Everyday Living.

Official Contact Details

Website: https://livmora.shop

Email: support@livmora.shop

Phone: +1 315-778-1900

Address: 2750 Sigmon Dairy Rd, Newton, NC 28658-8607, United States