Terms of service

Last Updated: November 3, 2026

Welcome to Livmora.

These Terms of Service govern your access to and use of https://livmora.shop, including the purchase of products and the use of any services, content, or features available through our website.

By accessing our website or placing an order, you agree to these Terms of Service, subject to any rights that cannot legally be excluded.

Please read these terms carefully before using our website.

1. General Information

Livmora is an online retail store established in 2023, offering kitchen mats, floor rugs, and thoughtfully selected home essentials.

Throughout these Terms of Service, the terms "we," "us," and "our" refer to Livmora.

The terms "you," "your," and "customer" refer to individuals who visit our website or purchase our products.

Our website is available at:

https://livmora.shop

2. Eligibility and Website Use

By using our website, you confirm that you are legally capable of entering into a binding agreement or have permission from a parent or legal guardian where required.

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Provide false or misleading information.
Attempt unauthorized access to our systems.
Distribute malware, viruses, or harmful software.
Interfere with the security or operation of the website.
Copy or commercially exploit our website content without authorization.

We reserve the right to restrict access where reasonably necessary to protect our website, customers, or business operations.

3. Product Information

Livmora makes reasonable efforts to present accurate product descriptions, images, sizes, colors, materials, and specifications.

However, slight variations may occur due to:

Differences in screen settings and display calibration.
Lighting conditions during product photography.
Manufacturing tolerances.
Material characteristics.
Measurement methods.

Product dimensions may vary slightly within reasonable manufacturing tolerances.

We encourage customers to review product descriptions and available size information before purchasing.

If a product is materially different from its description, please contact us for assistance under our Return and Refund Policy.

4. Pricing and Payment

All product prices are displayed on our website in the currency indicated at checkout.

We reserve the right to update product prices, promotions, and discounts without prior notice.

Price changes will not affect orders that have already been accepted, except where required by law or where a pricing error is addressed in accordance with applicable law.

Payments must be completed using the payment methods available at checkout.

Customers are responsible for providing accurate billing information.

Payment processing may be handled by authorized third-party payment service providers.

We do not guarantee the availability of every payment method in every country.

5. Order Acceptance

After placing an order, you may receive an automated order confirmation email.

An order confirmation acknowledges that we have received your order request but does not necessarily constitute final acceptance.

We reserve the right to decline or cancel an order for legitimate reasons, including:

Product unavailability.
Suspected fraudulent activity.
Incorrect or incomplete customer information.
Payment authorization failure.
Material pricing or listing errors.

If payment has already been collected for an order we cancel, we will issue an appropriate refund.

We will not cancel orders on unlawfully discriminatory grounds.

6. Shipping and Delivery

Livmora offers free worldwide shipping on orders placed through our website.

Our estimated delivery timeframe is 7–10 days.

Delivery estimates are not guarantees and may be affected by customs procedures, carrier operations, weather conditions, holidays, or circumstances beyond our reasonable control.

For complete shipping information, please refer to our Shipping Policy.

Customers are responsible for providing a complete and accurate delivery address.

7. Returns and Refunds

Livmora offers a 30-day free return and refund policy for eligible purchases.

Customers may request a return within 30 calendar days after receiving their order.

Eligible returns are free of return shipping charges and restocking fees.

Refunds are issued according to the terms described in our Return and Refund Policy.

Please review that policy before requesting a return.

8. Intellectual Property

All original content appearing on our website, including our branding, logos, website design, written descriptions, graphics, and other proprietary materials, is owned by Livmora or used with appropriate authorization.

You may not reproduce, distribute, modify, or commercially exploit protected website content without permission, except as permitted by applicable law.

Product names, trademarks, and logos belonging to third parties remain the property of their respective owners.

9. Third-Party Services and Links

Our website may contain links to external websites or use third-party services, including payment processors, shipping providers, and e-commerce technology partners.

These third parties may operate under their own terms and privacy policies.

We are not responsible for the independent content or practices of external websites that we do not control.

However, this provision does not remove any responsibility that Livmora has under applicable law for services provided to our customers.

10. Customer Accounts and Information

If you create a customer account, you are responsible for maintaining the confidentiality of your login credentials.

You agree to provide accurate account information and promptly update information that changes.

Please notify us if you suspect unauthorized access to your account.

Personal information is handled in accordance with our Privacy Policy and applicable data protection laws.

11. Prohibited Activities

Customers must not use our website to:

Commit fraud or impersonate another person.
Violate applicable laws or regulations.
Infringe intellectual property rights.
Submit malicious code.
Attempt to disrupt website functionality.
Collect personal information without authorization.
Abuse promotional offers or payment systems.

We may take reasonable action to prevent or investigate misuse.

12. Disclaimer of Warranties

We aim to maintain an accurate, accessible, and reliable website.

However, temporary interruptions, technical errors, or maintenance may occur.

To the extent permitted by applicable law, our website is provided without guarantees of uninterrupted or error-free availability.

Nothing in these Terms excludes warranties, guarantees, or consumer protections that cannot legally be excluded.

13. Limitation of Liability

To the extent permitted by applicable law, Livmora will not be liable for indirect or consequential losses arising solely from circumstances outside our reasonable control.

This provision does not limit liability for fraud, willful misconduct, personal injury, defective products, or other matters where liability cannot legally be excluded or restricted.

Your statutory consumer rights remain unaffected.

14. Changes to These Terms

We may update these Terms of Service to reflect changes in our business operations, website features, legal requirements, or customer services.

Updated terms will be published on this page with a revised effective date.

Changes will not retroactively remove rights that customers have already acquired under applicable law.

15. Governing Law

These Terms of Service are governed by applicable laws of the State of North Carolina, United States, subject to mandatory consumer protection laws that may apply in the customer's jurisdiction.

Nothing in these Terms prevents consumers from exercising legal rights available to them under applicable law.